Privacy Policy

1. Who we are

Clonix (clonix.me) is a messaging app with an AI assistant operated by Urbicode Services LLC (“Clonix”, “we”). This policy explains what data we process, why, and the rights you have.

Privacy contact: hi@clonix.me.

2. Data we collect

• Account: phone number and/or email, name, photo, and your Google or Apple identifier if you sign in with them.
• Profiles: name, photo, @username and contact code of each profile you create (Personal, Professional, Business…).
• Messages and files: text, voice notes, photos, videos, documents and locations you send or receive.
• AI-generated data: voice transcripts, summaries, detected commitments and reminders, data extracted from payment receipts, decision cards, saved notes and places, relationship-health signals and your long-term memory (Second Brain).
• Contacts: with your permission we use the phone numbers in your address book only to tell you who is already on Clonix; we do not store them as a contact list.
• Technical: device identifiers for push notifications, time zone, access and error logs.

3. How we use data

• To provide the service: deliver messages, sync your profiles and show your agenda, payments and memory.
• AI features: analyse your conversations to detect commitments, summarise audio, read receipts, propose decisions in groups, answer questions about your own memory and alert you to dynamics that may affect your well-being. You can lower the assistant’s intensity or turn it off per chat.
• Safety: prevent abuse, handle reports and blocks, and meet legal obligations.
• To communicate with you about the service. We do not sell your data or show ads.

4. Artificial intelligence and providers

AI analysis runs on Google models (Gemini) through their developer API under terms that prohibit using your content to train their models. Long-term memory is stored encrypted at rest in our database as text and numeric representations (embeddings) tied only to your profile.

Other providers processing data on our behalf: Firebase (Google) for authentication and notifications, Twilio for SMS/WhatsApp verification, Cloudflare R2 for file storage and Hetzner/Coolify for hosting. All act as data processors.

5. Who we share information with

• People you chat with: they see the name and photo of the profile you use, your messages and the AI results in that chat (cards, summaries). Well-being alerts are private: the other person never receives them.
• The providers in section 4, only to operate the service.
• Authorities when required by law.

6. Retention and deletion

• Your data is kept while your account exists. Moments expire after 24 hours.
• You can delete your own messages (removed for everyone, including the AI memory) and delete your account from Settings → Account → Delete account. We then permanently erase your account, profiles, sent messages, files, memory and notification tokens; messages you sent to others appear in their chats as “message deleted”.
• Safety reports are kept for up to 12 months to investigate abuse.

7. Your rights

You can access, correct, export or delete your data in the app or by writing to hi@clonix.me. If you are in the EU, UK, Brazil or California you also have the rights granted by the GDPR, UK GDPR, LGPD and CCPA, including lodging a complaint with your data-protection authority.

8. Children

Clonix is not directed to children under 13 (or the minimum age in your country). If we find an unauthorised child account we will delete it.

9. Security

We use encryption in transit (TLS), encryption at rest for database and storage, short-lived access credentials and access logging. No system is infallible; if you spot an issue write to hi@clonix.me.

10. Changes

We will post any changes on this page with an updated date and, when relevant, notify you in the app.